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  3. Customer Admin Executive - Japanese Speaking

Customer Admin Executive - Japanese Speaking

3000 〜 3500 SGD

  • INFOSYS BPM LIMITED SINGAPORE BRANCH
  • Location: Other parts of Singapore
  • Japanese level:Fluent │Required length of experience:Less than 1 year

There is Performance Bonus Full Insurance coverage

  • Permanent
  • Less than 1 year
Date:2022/06/09~2022/12/06

Job summary

Job category Sales / Clerical / Planning / Logistics/Call Center / Customer Support
Industry IT / Communications / Internet/ Software
Employment type Permanent
Position level Staff / Member
Number of openings 6
Desired entry time ASAP
Required language skill

Japanese (Fluent)

English (Fluent)

Foreign language competence Japanese、 English、
Working hours Full Time
Welfares / Leave systems Performance Bonus
Full Insurance Coverage
Conducive working environment
Well known Global Tech company

Work details

• Complete queries from Customer on software programs, billing, agreements. (Via email)
• Provide regular update to customer and complete resolution on any queries within the agreed service level
• Responsible for maintaining strict service levels (SLAs) with client activities
• Validate Agreement and contract to customers
• Review Agreements & Orders to ensure all legal requirements are met & documentation is complete
• Work with all level of the organization as well as the Company's partners to meet customer business needs
• Suggest more efficient ways for processing of work; learn new areas for possible future ownership

Job requirements:
• Minimum Diploma holder
• Strong administration and organization skills
• Excellent communication skills and a high focus on customer satisfaction
• Participate & lead any mini projects/workload on Program as directed by Business Process Specialist/Team Leader and in turn problem solve/action in a quick turnaround time
• Proactively develop plans to avoid potential problems & takes ownership of issues when they arise
• Able to Speak Japanese fluently – With JLPT N3/N2/N1

About interview

Video call via Microsoft TEAMS

Liaison

SingaporeOther parts of Singapore438B Alexandra Road #02-01/06 Block B Alexandra Technopark Map



Name of person in charge of hiring:LOH Gary

Customer Admin Executive - Japanese Speaking

INFOSYS BPM LIMITED SINGAPORE BRANCH

3000 〜 3500 SGD

Company overview

INFOSYS BPM LIMITED SINGAPORE BRANCHCustomer Admin Executive - Japanese Speaking INFOSYS BPM LIMITED SINGAPORE BRANCHCustomer Admin Executive - Japanese Speaking

INFOSYS BPM LIMITED SINGAPORE BRANCH

IT / Communications / Internet /Software

Infosys BPM is a company providing end-to-end business process management (BPM) solutions and services. It offers customer service, human resources, legal process sourcing and procurement outsourcing, finance and accounting, business transformation, robotic process automation, sales, fulfillment, and other services.

Company profile

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