Job seeking

  • Locations



    Choose a area

  • Job category

    Job category

For Employers

  1. Job board for Japanese speakers
  2. Other parts of Singapore Job seeking
  3. Network Engineer

Network Engineer

Negotiable / Unpublished

  • RGF HR Agent
  • Location: Other parts of Singapore
  • Japanese level:Business │Required length of experience:Uncategorized
  • Close

Job summary

Job category IT Engineering (System Engineer / Web / Gaming)/System Engineer (Network / Database / Server / Communication Infrastructure / Security)
Industry IT / Communications / Internet/ Communication Services
Employment type Uncategorized
Position level Director or Above
Number of openings 1
Desired entry time -
Required language skill
Foreign language competence -
Working hours Others
Welfares / Leave systems

Work details

Company Overview
- 大手日系通信企業
- ネットワークエンジニア募集


Job Description
We are currently looking for a network engineer to:

【Scope of work / Key objectives / Primary Purpose】
1. Support and operate day-to-day overall operations of the ISP team.
2. Report to team lead/manager regarding the ISP operations, including system outages, customer’s issues/problems, etc.
3. Reporting to the Manager, Engineering & Operation Division. Provide Helpdesk Operation support to wide range of its services for datacenter, ISP, System Integration and network customers.
4. Ensure that all incidents reported are categorized and escalated efficiently and correctly.
5. Experience in Network infrastructure and ICT operation management is a requirement.

【Core Duties and Responsibilities】
- Identify and implement improvements to the ISP Japanese support operations.
- Ensure IT governance and good IT management in accordance to policies and procedures.
- Ensure that all incidents reported are categorized and escalated efficiently and correctly.
- Liaise with the relevant tier 2 teams to ensure any incidents that cannot be resolved at the 1st level are appropriately escalated.
- Incident management, 1st level trouble isolation (Onsite work if required), monitoring trouble ticket, basic hands-on troubleshooting, carrier control (carrier escalation).
- Escalate to assigned Service Manager and Account Manager when necessary, update customer periodically (Send notifications mails/calls to affected customer site).
- Prepare incident report, prepare monthly network/device available report.
- Operation and maintenance support to Data Center managed products and services.
- Ensure that service levels are achieved in line with contracts and that customer expectations are met or exceeded.
- Manage critical customer incidents, associated to customer communication, activities and any appropriate escalations.
- Provide information about incidents analysis and KPIs.
- Ensure that the ISP team’s KPIs are monitored, actions are taken, evaluated accordingly and delegated properly.
- Meet ISP goals and KPIs as set by the line manager.
- To contribute in ISP review performance reports, service improvements, service quality and processes.
- Actively join ISP team to participates in improving the usability and reliability of company services.
- Ensure that practices and processes exist and are standardized in ISP operations.
- Identify and implement improvements to ISP incident logging system in order to provide a more effective and efficient service to customers.

Our client needs someone with the following skills:
【Qualification Requirements / Experience (relevant skills)】
- Degree in computer science, information systems, engineering, business or technical discipline.
- More than 3-year relevant experience preferably working in Data Center /Network Operation Center environment.
- Equipped with technical knowledge in support areas such as networking, Windows desktop system support, MS Outlook and Wintel systems management.
- Hands-on experience in administration of Cisco routers on basic service such as, NAT, Bandwidth management (bandwidth policies) and routing etc. Preferred knowledge in LAN/WAN technology (TCP/IP, FR, MPLS, ATM, etc).
- Basic administration experience in system server (Unix/Linux). Knowledge in security solution like Firewall, IPS/IDS and Antivirus, Proxy etc is preferred.
- Relevant technical certification preferred (CCNA).

【Job Role Competencies】
1. Proficient in Japanese and English to communicate in/out of office.
2. Excellent interpersonal, communication, team working and analytical skills.
3. ITIL knowledge is highly appreciated.
4. Excellent interpersonal and communication skills.

Additional Job Information

About interview


SingaporeOther parts of Singapore Map

Name of person in charge of hiring:

Network Engineer

RGF HR Agent

Negotiable / Unpublished


Company overview

RGF HR AgentNetwork Engineer RGF HR AgentNetwork Engineer

RGF HR Agent

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

RGF (Recruit Global Family) is the overseas corporation of Recruit Holdings Co., Ltd., Japan's largest talent comprehensive service and information service group enterprise, has started for more than 50 years, based on excellent business philosophy and management experience. Transcend national borders, we will discover new opportunities and possibilities worldwide.
RGF HR Agent provides solid support for the hiring activities of companies and the job-hunting activities of applicants as a general HR service company.
We provide not only regular recruitment but also RPO (Recruitment Process Outsourcing), contracts and so on. We deliver comprehensive services that could only be offered by RECRUIT=RGF, which is number one in Japan in the field of talent introduction, temporary staffing and recruitment information advertising. Having thoroughly met the needs of leading companies in Japan, we will also provide our consummate, high-quality services overseas. RECRUIT=RGF, which is number one in Japan, will continue taking on the challenge of becoming number one in the world.

JAPAN: RGF HR Agent Japan (CDS)
Address: 東京都渋谷区広尾1-13-7恵比寿イーストビル2F
TEL (+81)3-6422-4400

CHINA: RGF HR Agent (Shanghai)
Address: 上海市淮海中路8号 蘭生大厦9F
TEL (+86) 21 5331 8000

CHINA: RGF HR Agent (Suzhou)
Address: 蘇州市工業園区蘇州大道西1号 世紀金融大厦1615室
TEL (+86) 512 6262 3595

CHINA: RGF HR Agent (Beijing)
Address: 北京市朝陽区東三環中路39号建外SOHO,A座902室
TEL (+86) 10 5869 0121

CHINA: RGF HR Agent (Tianjin)
Address: 天津市和平区南京路189号津汇広場一号楼1106单元
TEL (+86) 22 2331 1169

CHINA: RGF HR Agent (Dalian)
Address: 大连市高新技术产业园区黄浦路537号(七贤路)泰德大厦811室
TEL (+86) 411 8445 7095

CHINA: RGF HR Agent (Guangzhou)
Address: 广州市天河区林和西路161号 中泰国际广场A塔1309室
TEL (+86) 20 8527 4585

CHINA: RGF HR Agent (Shenzhen)
Address: 深圳市罗湖区嘉宾路2018号深华商业大厦2507室
TEL (+86) 755 8237 5208

HONGKONG: RGF HR Agent Hong Kong Limited
Address: Unit 2206, 22/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong
TEL (+852) 2537 2557

VIETNAM: RGF HR Agent Vietnam Co., Ltd.
Address: RM903 Central Plaza 17 Le Duan St., Dist 1 Ho Chi Minh City
TEL (+84) 8 3911 5800

THAILAND: RGF HR Agent Recruitment (Thailand) Co., Ltd.
Address: 689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
TEL (+66)2-021-0333

SINGAPORE: RGF HR Agent Singapore Pte. Ltd.
Address: 71 Robinson Road #05-04 Singapore 068895
TEL (+65) 6221 7437

INDIA: RGF Select India Private Limited
Address: 704-705-706, 7th Floor, Vatika City Point, MGRoad, Gurgaon 122002
TEL (+91)124 4139711

INDONESIA: PT. RGF Human Resources Agent Indonesia
Address: Jakarta Office: Graha Pratama, P1F (21F), Jl. M.T.Haryono Kav. 15, Jakarta 12810, Indonesia
TEL (+62) 21 8378 2866

Company profile


Sign up

※ A registration guide will be sent to the email address you provided

The registration guide has been emailed to you

views.customer_sign_up_modal_complete__visual_alt views.customer_sign_up_modal_complete__visual_alt

Member registration is uncompleted

You will receive the registration guide mail in a few minutes.
Enter the register page from the URL in the email within 24 hours.